Frequently Asked Questions
Everything you need to know about your Anna + Nina shopping experience.
How long does shipping take for my order?
Orders are typically processed within 1-2 business days. For domestic shipping, expect your package within 3-5 business days, while international shipping may take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, earrings cannot be returned unless they are faulty.
Are your jewelry pieces made of real gold?
Our collection features a mix of 14k gold, 925 sterling silver, and high-quality gold plating. Please check the specific product description for detailed material information.
Do you offer international shipping?
Yes, we ship worldwide! Shipping costs and delivery times will be calculated at checkout based on your specific destination.
How should I care for my Anna + Nina pieces?
To maintain the brilliance of your jewelry, avoid contact with water, perfumes, and lotions. Store your pieces in a cool, dry place, preferably in the original pouch provided.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment options like Klarna and iDEAL.